An excellent result has been obtained: the percentage of products come back for repair is lower than 0,5%. The costs of expedition for repair are so zeroized and the profit of our distributors/resellers is intact, as the whole high satisfaction of the final customer.  

The feedbacks from our main customers confirm us that VistaVision quality is very high:

• "Our evaluation is good. The relation price / features is good, so I think that we can expect good sales in our country. - Yes we have received them and displayed them at the trade show. There was a lot of interest. We will be placing an order for more units."
• "We've just the BLUE KIT connection up and I really want to congratulate you. It works fantastically well and will be a fantastic tool for us to boost our sales." (speaking about POLA VistaVision and BlueKit)
• "We are very excited about your product and plan to sell many." (speaking about VistaVision)

Have you tried VistaVision? Please send us your feedback!

Our Distribution Proposal is an exclusive sale agreement between DMD Med Tech and the distributor who wants the exclusive marketing for the VistaVision, on a specified country.

Inside the DP you will find the prices and the discount depending on the annual purchased amount. Please, note the possibility to buy one evaluation unit at a discounted price, to let you begin easily your commercial work.

The only commitment we demand to an exclusive right distributor is just a minimum annual withdrawn amount, in order to maintain the exclusive right.

We consider the possibility (usually arranged to prestigious distributors, who are able to realize high amounts each year) to distribute VistaVision not as a DMD Med Tech product, but under their trademark/brand.

In this case, the distributor could personalize the product name, the logo, the serigraphy, the labels, all the informations inside the software, the user manual, etc., as it would be a product developed by the distributor himself.

If you are interested in a product markable with your brand, please visit the ODM Chart System page and send us an email with the following informations:

we'll send you a proposal agreement.

Each commercial contact coming from your exclusive right territory, will be immediately send to the right area distributor.

We commit to insert your company name and contact information on our distributors page, as you shall commit to show on your website the products purchased from DMD Med Tech (pictures and features).

From our download area you can obtained high quality images of all the products (in order to insert on your catalogue), as other informations to fit in the product webpage on your website.

Please contact our sales department sales[at]dmd.it indicating the amount you need, the country you are calling from, the market you are involved, and all the information can help us to understand your needs.

We will prepare a proposal to you, then

Send an order (by email or fax or web), please indicating:

• your PO number
• products codes (see 'Item list' on VistaVision or Pola VistaVision product page)
• amount
• your courier code (es: TNT 12345678) or ask for our shipping service
• delivery address

Within 3 days maximum, (usually you will be answered in 1 day),  you will be sent a P-invoice, with the ETD (Estimated Delivery Date) as a PO confirmation.

The customers with "T/T in advance" payment terms, should send the wire transfer receipt no later than the ETD.

The goods will be picked up within the ETD; if you prefer our DMD Med Tech courier, you will be provided of the AWB code (tracking number) immediatly after courier pickup.

Sorry, we understand your needs, but it's not possible to test the evaluation unit before purchasing it.

In any case, remember that DMD Med Tech will refund the purchase money for evaluation unit if you'll send it back (read refund policy in distribution/reseller agreement)! Note that until now, this situation never happened.

Remember that evaluation base unit is 25% off.

Send an order (by email or fax or web), in accordance with the distribution/reseller agreement, please indicating:

your PO number

products codes (see 'Item list' on VistaVision or Pola VistaVision product page)

amount

your courier code (es: TNT 12345678) or ask for our shipping service

delivery address

Within 3 days maximum, (usually you will be answered in 1 day),  you will be sent a P-invoice, with the ETD (Estimated Delivery Date) as a PO confirmation.

The customers with "T/T in advance" payment terms, should send the wire transfer receipt no later than the ETD.

The goods will be picked up within the ETD; if you prefer our DMD Med Tech courier, you will be provided of the AWB code (tracking number) immediatly after courier pickup.

Products delivery is EXW, in accordance with the distribution/reseller agreement.

To reduce shipping cost, we suggest you the following:

• The new shipping service "direct to your customers" is available: you can ask to deliver the purchased products directly to your customers by sending us the end users delivery addresses together your PO. This means save a lot of money, so please consider also this opportunity.

• Further, DMD MedTech stipulated an agreement with TNT to get very low shipping costs, probably lower than you could get (as we make high amount of expeditions each month). So a way to save your money is to order the goods with shipping included. Contact "Sales" to know shipping cost and shipping time.

• DMD Med Tech designed an ad hoc pallet, with the right dimensions to minimize shipping costs (depending on the whole expedition volume). We suggest you to buy parcel of VistaVisions of 3, 6, or 12 units, to obtain maximum efficiency.

Our automatic updating system "VUP" is available.

A VUP is a USB flash disk ready to use. It is provided by DMD Med Tech to the users, to update automatically VistaVision to the last software release, in just 3 minutes.

Buy a VUP for each VistaVision and the final customer will benefit of a valuable service: free updating forever! Click here.

Do you need more informations? Click here.

Is VUP an ordinary USB flash disk? Not at all! VUP is a programmed with an ad-hoc Linux operation system called openmamba, supplied by mambaSoft.

Yes you can. The 'programmed USB flash drive for free internet updates' (VUP) can be used unlimited times. Distributor or Reseller can use just one VUP to update all LCD chart system sold.

Just keep in mind that the are two types of VUP: one for VistaVision (product code: 4DMD VVUDOK) and one for POLA VistaVision (4DMD POLAUDOK). Be careful to use the right type of update key on the right type of Chart Panel. The VUP for POLA VistaVision is labeled 'POLA' (written on the back side of the label).

Anyway we recommended that you provide the VUP to each end user: the free software updates supplied with the VUP are a great economic value also!

Our products are continuously improved to satisfy customers needs.  To preserve our efforts and to ensure this benefit for our customers we have been forced to introduced a restricted download area.  The updates are free, available for all our customers through a login on the reserved area "Support-Downloads". (No account yet? Register). Obtaining an account is easy: insert the S/N impressed on the box or on the label on the back of the instrument.

In case of direct sales to end user (i.e. not for resellers or distributors), the customer has the right to revoke his / her contractual statement without stating reasons within 2 weeks by either sending a receipt of the goods in writing (e.g. Letter, e-mail, fax) or by returning the goods. This period begins at the earliest on the day after payment has been received along with a copy of these instructions in written form. The prompt return of said merchandise or order satisfies a preservation of the revocation period.

Cancellations can be send to:

DMD Med Tech s.r.l.

Via Monviso, 14

10090 Villarbasse (TO) , Italy

Cancellation Consequences:

In the event of an effective cancellation the mutually provided goods and services shall be returned and, if applicable, any benefits enjoyed (e. g. interest) surrendered. In case the customer cannot return the received goods and services in total or in part or only in deteriorated condition, the customer has to, if applicable, provide compensation insofar. This does not apply for the delivery of goods, if the deterioration of the goods were due exclusively to their inspection - as would have been possible for you in a retail shop for example. Incidentally the customer can avoid the obligation for compensation by not using the goods, as if they were his/hers property, and by refraining from doing anything, that could impair their value. Items that are capable of being shipped are to be returned. The customer is responsible for the cost of said return. Goods that can be dispatched as parcels have to be returned at customer risk and expense. Obligations for refunding of payments will be fulfilled within 30 days after dispatch of the customer’s declaration of cancellation and the return of said merchandise.

Sorry, we haven't any special discount. Why? Please read below.

Some notes in order you can understand how DMD Med Tech works:

• We provide quality service and quality professional equipments at low prices, a lot lower than competitors' same level products.
• We are designer and manufacturer, no simply reseller: we give an high added value to our goods and we reserve the right to a low margin. Our margins are typically much lower than resellers' margin.
• Our company is already based on a low cost structure in order offer low prices and to help our resellers/distributors to make business with the best results.

Please remember, DMD contributes to the initial work and efforts of the reseller/distributor with:

• The unit price of the evaluation unit is discounted
• DMD will customize the software (see reseller/distribution agreement)
• Upon Distributor request, DMD will send by the Distributor headquarter a technician for training purpose